Advanced Technical Support Specialist

Overview

Role involves providing advanced technical support and troubleshooting for restaurant clients.

Ideal candidate has 3+ years in technical support with strong networking skills.

Locations

• Mexico

Requirements

• 3+ years in technical support
• 1 year in advanced networking
• Strong understanding of network architecture

Responsibilities

• Act as escalation point for unresolved issues
• Troubleshoot complex hardware and connectivity issues
• Respond to and manage inbound support requests