Product Surveillance Specialist I

Overview

Role involves ensuring product quality and safety through complaint management and regulatory compliance.

Ideal candidate should have 3+ years of quality systems experience in a regulated environment.

Locations

• United States, California, Alameda

Requirements

• High school diploma required
• 3+ years quality systems experience
• Familiarity with standard office software
• Strong written and verbal communication skills required

Responsibilities

• Receive and respond to customer complaints
• Coordinate product returns
• Assist in defining and categorizing complaints
• Ensure timely reporting and communication
• Maintain accurate data entry
• Support management during inspections
• Interface with departments on quality issues
• Provide guidance and training on product surveillance

Benefits

• Generous benefits package
• Collaborative teamwork environment
• Opportunity to be part of innovative therapies