Merchant Operations Representative

Overview

Role involves managing processes linked with commercial team and merchants, providing administrative support.

Ideal candidate should have over 1 year of experience in support/account management and strong technology skills.

Locations

• South Africa, Gauteng, Johannesburg

Requirements

• Bachelor's degree required
• Over 1 year experience in support/account management
• Strong technology skills required

Responsibilities

• Handle partners' queries
• Manage merchant onboarding
• Provide technical guidance
• Document and escalate issues
• Oversee store-related tasks
• Own partner communication channel
• Provide weekly reports

Benefits

• Health Insurance
• Pension Fund
• 20 days vacation
• Co-working Travel perk
• Professional Development perk