Lead/Head of Account Management (FinTech, Direct Acquiring)

Overview

Role involves leading Key Account Management for direct acquiring business and enhancing client relationships.

Ideal candidate has 4+ years in Fintech and 2+ years in a managerial role with strong leadership skills.

Locations

• Bulgaria

Requirements

• 2+ years in managerial role
• 4+ years in Fintech
• Experience with client onboarding
• Strong understanding of payment infrastructures
• Leadership and team management skills
• Fluent in English and Ukrainian or Russian

Responsibilities

• Lead Key Account Management team
• Develop policies for direct acquiring
• Enhance KPIs and SLAs
• Conduct Quality Assurance assessments
• Manage team performance
• Cultivate client relationships
• Identify profitability opportunities

Benefits

• Professional development investment
• Transparent career growth
• Paid vacation and sick leave
• Flexible work culture
• Performance-based bonuses