Lead/Head of Account Management (FinTech, Direct Acquiring)

Overview

Role involves leading Key Account Management to enhance client relationships in direct acquiring.

Ideal candidate has 4+ years in Fintech and 2+ years in a managerial role with strong leadership skills.

Locations

• Ukraine

Requirements

• 2+ years in managerial role
• 4+ years in Fintech
• Experience with client onboarding
• Strong understanding of payment infrastructures
• Leadership and team management skills
• Fluent in English and Ukrainian or Russian

Responsibilities

• Lead Key Account Management team
• Develop policies for direct acquiring
• Enhance client satisfaction and revenue growth
• Conduct Quality Assurance assessments
• Identify operational inefficiencies
• Manage team performance
• Cultivate client relationships
• Drive profitability through client-driven features

Benefits

• Professional development investment
• Career growth opportunities
• Paid vacation and sick leave
• Flexible work culture
• Performance-based bonuses