Spanish Speaking Customer Service for E-commerce Department

Overview

Role involves assisting Spanish-speaking customers in e-commerce inquiries and ensuring satisfaction.

Ideal candidate should have strong communication skills and experience in customer service, especially in e-commerce.

Locations

• Greece

Requirements

• Fluency in Spanish required
• Experience in customer service preferred
• Strong communication skills
• Problem-solving skills
• Ability to work independently and in a team
• Proficiency in digital communication tools

Responsibilities

• Provide customer service via phone, email, and chat
• Assist customers with inquiries about orders and products
• Resolve customer complaints
• Process returns and exchanges
• Document customer interactions
• Collaborate with team members
• Stay updated on e-commerce trends

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package