Portuguese Speaking Customer Success Representative

Overview

Role focused on enhancing client satisfaction for Spotify users.

Ideal candidate should be fluent in Portuguese and English with customer service experience.

Locations

• Greece

Requirements

• Fluency in Portuguese and English required
• Experience in customer service preferred
• Excellent communication skills
• Strong problem-solving skills
• Familiarity with CRM software
• Proactive attitude towards customer support

Responsibilities

• Provide customer support to Portuguese-speaking users
• Assist with account and technical questions
• Engage users to enhance Spotify experience
• Troubleshoot customer issues
• Document customer interactions
• Collaborate with teams to improve service
• Stay current on Spotify features

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts and other perks