Portuguese Speaking Customer Service Representative

Overview

Role focused on providing exceptional customer service to Portuguese-speaking clients in e-commerce.

Ideal candidate should have previous customer service experience and fluency in Portuguese and English.

Locations

• Greece, Crete, Heraklion
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in Portuguese and English
• Previous customer service experience
• Excellent communication skills
• Proficiency in customer service software
• Detail-oriented
• Strong problem-solving abilities

Responsibilities

• Deliver customer service to Portuguese-speaking clients
• Assist with inquiries and product information
• Resolve complaints and issues
• Process returns and exchanges
• Maintain knowledge of products and promotions
• Document customer interactions
• Collaborate with logistics and sales teams

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons