Portuguese Speaking Customer Service Representative

Overview

Role involves providing customer service to Portuguese-speaking clients in telecommunications.

Ideal candidate should have experience in customer service and fluency in Portuguese and English.

Locations

• Greece, Crete, Heraklion
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in Portuguese and English
• Experience in customer service
• Strong communication skills
• Proficiency in customer service software
• Detail-oriented and organized

Responsibilities

• Provide customer service to Portuguese-speaking clients
• Assist with inquiries about plans and billing
• Educate customers on telecommunications products
• Handle complaints and feedback
• Work with technical teams to resolve issues
• Document customer interactions
• Stay informed about new products

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons