Patrique Mercier Recruitment

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment

Overview

Role involves assisting Portuguese-speaking customers for an e-commerce platform.

Ideal candidate should be fluent in Portuguese and English with customer service experience.

remotePortugueseEnglishCRM systems

Locations

  • Portugal, Porto, Porto
  • Portugal, Lisbon, Amadora
  • Portugal, Lisbon, Lisbon
  • Portugal, Lisbon, Amadora
  • Portugal, Coimbra, Coimbra
  • Portugal, Lisbon, Amadora

Requirements

  • Fluent in Portuguese and English
  • Customer service experience preferred
  • Familiarity with CRM systems
  • Strong communication skills
  • Problem-solving abilities
  • Ability to work in a fast-paced environment

Responsibilities

  • Provide customer service to Portuguese clients
  • Address inquiries and complaints
  • Document customer interactions
  • Stay informed about products
  • Collaborate with team members
  • Participate in training sessions

Benefits

  • Paid relocation package
  • Professional growth opportunities
  • Performance bonuses
  • Health care benefits
  • Free Greek language courses
  • Paid training
  • Great working environment
  • Referral program