Italian Speaking Telecommunications Customer Service Agent

Overview

Role involves providing customer service support to Italian-speaking clients in telecommunications.

Ideal candidate should have native Italian fluency and experience in customer service.

Locations

• Greece, Attica, Athens

Requirements

• Native fluency in Italian
• Proficiency in English
• Experience in customer service preferred

Responsibilities

• Assist customers via phone, email, and chat
• Analyze problems and provide solutions
• Document customer interactions
• Collaborate with team members
• Stay updated on telecommunications products
• Participate in training sessions
• Collect feedback for service improvement

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package