Italian Speaking Technical Customer Agent

Overview

Role involves delivering technical support to Italian-speaking customers.

Ideal candidate should be fluent in Italian and English with strong technical and communication skills.

Must be available to work in Athens, Greece

Locations

• Greece, Attica, Piraeus
• Greece, Attica, Athens

Requirements

• Fluent in Italian and English
• Technical aptitude
• Customer service experience preferred

Responsibilities

• Provide technical support to Italian-speaking clients
• Troubleshoot technical issues
• Document customer interactions
• Coordinate with departments for escalations
• Participate in training sessions
• Collect customer feedback
• Mentor new team members

Benefits

• Private health insurance
• Training and development
• Performance bonus
• 2 extra salaries per year
• Fully paid training
• Great salary
• Fully paid relocation package