Patrique Mercier Recruitment

Italian Speaking IT Customer Support Specialist

Patrique Mercier Recruitment

Overview

Role involves providing IT customer support to Italian-speaking clients remotely.

Ideal candidate should be fluent in Italian and English with prior IT support experience.

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Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Italian and English required
  • Prior experience in IT support preferred
  • Technical understanding of common software needed

Responsibilities

  • Provide customer support to Italian-speaking clients
  • Troubleshoot technical issues
  • Educate customers on product features
  • Document interactions in CRM
  • Collaborate with teams for complex issues
  • Participate in ongoing training
  • Gather customer feedback

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package