Italian Speaking Helpdesk Agent

Overview

Helpdesk Agent supporting Italian-speaking customers with technical inquiries.

Ideal candidate should be fluent in Italian and English with strong customer service skills.

Locations

• Greece, Attica, Athens

Requirements

• Fluency in Italian and English required
• Prior customer service experience advantageous
• Strong problem-solving abilities needed

Responsibilities

• Provide support to Italian-speaking customers
• Troubleshoot technical issues
• Educate users about product features
• Document customer interactions
• Collaborate to resolve complex issues
• Engage in ongoing training
• Provide feedback to management

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package