Italian Speaking Customer Support Representative

Overview

Role involves providing customer support to Italian-speaking clients in the online gaming sector.

Ideal candidate should have experience in customer service and fluency in Italian and English.

Locations

• Greece, Crete, Heraklion
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in Italian and English
• Experience in customer service
• Strong understanding of online gaming
• Excellent communication skills
• Proficient in customer support tools
• Strong analytical skills
• Willingness to work flexible hours

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with account issues and game inquiries
• Resolve customer complaints
• Document customer interactions
• Collaborate with technical teams
• Stay informed about gaming regulations
• Collect customer feedback

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts and other perks