Italian Speaking Customer Support Representative

Overview

Role involves providing customer support to Italian-speaking users in the music streaming sector.

Ideal candidate should have experience in customer support and a passion for music.

Locations

• Greece, Attica, Athens

Requirements

• Fluency in Italian and English required
• Experience in customer support
• Excellent communication skills
• Strong problem-solving skills
• Familiarity with CRM systems
• Passion for music

Responsibilities

• Deliver customer support via phone, email, and chat
• Assist with account management and troubleshooting
• Resolve user complaints and inquiries
• Document customer interactions in CRM
• Collaborate with internal teams
• Stay updated on platform features and music trends

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package
• Many Extras