Italian Speaking Customer Support Representative

Overview

Role involves providing customer support to Italian-speaking clients in transportation services.

Ideal candidate should have previous customer service experience and fluency in Italian and English.

Locations

• Greece, Crete, Heraklion
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in Italian and English required
• Previous customer service experience required
• Familiarity with CRM software preferred

Responsibilities

• Provide customer support to Italian-speaking clients
• Assist with inquiries about bookings and schedules
• Resolve customer complaints
• Maintain records of customer interactions
• Collaborate with logistics teams
• Inform customers about service updates
• Gather customer feedback

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons