Italian Speaking Customer Success Representative

Overview

Role focused on delivering customer support to Italian-speaking Spotify users.

Ideal candidate should have prior experience in customer service and fluency in Italian and English.

Locations

• Greece

Requirements

• Fluency in Italian and English
• Prior experience in customer service
• Strong communication skills
• Excellent problem-solving abilities
• Familiarity with CRM tools

Responsibilities

• Deliver customer support to Italian-speaking users
• Address customer inquiries
• Engage with users to enhance experience
• Resolve issues and manage complaints
• Document customer interactions
• Collaborate with teams
• Stay informed about product updates

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons