Patrique Mercier Recruitment

Icelandic Technical Support Specialist

Patrique Mercier Recruitment

Overview

Role involves providing technical support to Icelandic-speaking customers for a leading tech company.

Ideal candidate should have strong technical skills and a passion for customer service.

remotefull-timeIcelandicEnglishCRM system

Locations

  • Greece, Attica, Athens
  • Iceland, Capital, Hafnarfjörður
  • Iceland, Capital, Reykjavík
  • Iceland, Northeastern, Akureyri
  • Iceland, Capital, Kópavogur

Requirements

  • Fluency in Icelandic and English required
  • Strong technical aptitude
  • Excellent communication skills
  • Prior experience in technical support beneficial
  • Willingness to relocate to Greece

Responsibilities

  • Provide technical assistance to customers
  • Diagnose and resolve technical issues
  • Collaborate with engineering teams
  • Document customer interactions
  • Participate in ongoing training
  • Provide feedback to improve support processes
  • Assist in onboarding new team members

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package