German Speaking Video Streaming Support Specialist

Overview

Role involves assisting German-speaking customers with video streaming support.

Ideal candidate should be fluent in German and English with a strong customer service focus.

Locations

• Greece
• Austria
• France
• Switzerland
• Germany

Requirements

• Fluency in German and English required
• Customer support experience preferred
• Ability to troubleshoot technical issues
• Excellent communication skills
• Proactive attitude towards learning
• Familiarity with video streaming platforms is a plus

Responsibilities

• Provide support to German-speaking customers
• Troubleshoot technical issues
• Educate customers on platform usage
• Document customer interactions
• Collaborate with technical teams
• Participate in ongoing training
• Gather customer feedback

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package