German Speaking Support Specialist for Social Media - Instant Messaging

Overview

Role involves assisting German-speaking users through instant messaging for social media inquiries.

Ideal candidate should be fluent in German and English with strong communication skills.

Locations

• Greece
• Austria
• Denmark
• Switzerland
• Germany

Requirements

• Fluency in German and English required
• Strong communication skills needed
• Prior experience in customer support or social media management preferred

Responsibilities

• Assist users via instant messaging
• Provide information on social media features
• Monitor conversations for customer satisfaction
• Document customer interactions
• Collaborate with teams for complex issues
• Stay updated on social media trends
• Contribute to support process improvement

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package