German Speaking Support Specialist for Social Media

Overview

Role involves providing support to German-speaking users on social media through instant messaging.

Ideal candidate should be fluent in German and English with strong customer service skills.

Locations

• Greece
• Austria
• France
• Switzerland
• Germany

Requirements

• Fluent in German and English
• Experience in customer support or social media preferred
• Strong communication skills
• Ability to manage multiple tasks
• Familiarity with social media platforms
• Strong problem-solving skills
• Self-motivated in remote work

Responsibilities

• Engage with customers via instant messaging
• Assist users with social media issues
• Maintain customer satisfaction
• Document interactions
• Collaborate with internal teams
• Stay updated on industry trends
• Provide feedback for support improvement

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package