Patrique Mercier Recruitment

German Speaking Customer Support Representative

Patrique Mercier Recruitment

Overview

Role involves providing customer support for an online marketplace platform.

Ideal candidate should have experience in customer support and fluency in German and English.

remotefull-timeGermanEnglishCRM systems

Locations

  • Greece, Crete, Chania
  • Greece, Central Macedonia, Thessaloniki
  • Greece, Attica, Athens

Requirements

  • Fluency in German and English required
  • Previous customer support experience needed
  • Strong communication skills essential

Responsibilities

  • Provide support to German-speaking customers
  • Assist with account setup and orders
  • Resolve customer complaints
  • Document customer interactions
  • Collaborate with internal teams
  • Stay updated on platform features
  • Gather customer feedback

Benefits

  • Private health insurance
  • Training and development
  • Performance bonus
  • Extra salaries
  • Fully paid relocation package
  • Free Greek lessons