German Speaking Customer Support for Luxury & High-End Brand Retail Department

Overview

Role involves providing exceptional customer support for luxury retail clients.

Ideal candidate should have experience in luxury retail customer service and fluency in German and English.

Locations

• Greece, Attica, Athens

Requirements

• Fluency in German and English required
• Experience in luxury retail customer service
• Strong communication skills
• Understanding of luxury brands
• Proficient in customer support software
• Ability to manage multiple tasks
• Willingness to work flexible hours

Responsibilities

• Provide customer support to German-speaking clients
• Assist with inquiries on high-end products
• Handle complaints professionally
• Document customer interactions
• Collaborate with sales and marketing
• Stay updated on brand knowledge
• Gather customer feedback

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts
• other perks