German Speaking Customer Service Representative

Overview

Role involves providing customer support for a German-speaking audience in the online streaming sector.

Ideal candidate should have strong communication skills and previous customer support experience.

Locations

• Greece

Requirements

• Fluency in German required
• Previous customer support experience preferred
• Strong communication skills needed

Responsibilities

• Provide customer service via phone, email, and chat
• Assist with inquiries related to subscriptions and billing
• Resolve customer complaints and technical issues
• Educate customers on platform navigation
• Document customer interactions
• Collaborate with team members
• Stay updated on service offerings

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package