German Speaking Customer Service Representative

Overview

Role involves providing exceptional customer service to German-speaking clients in e-commerce.

Ideal candidate should have experience in customer service and fluency in German and English.

Locations

• Greece, Crete, Chania
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in German and English required
• Experience in customer service preferred
• Strong problem-solving skills
• Proficiency in customer service software
• Detail-oriented and organized

Responsibilities

• Provide customer service to German-speaking clients
• Assist customers with online shopping
• Process orders, returns, and exchanges
• Handle customer complaints
• Keep up to date on product knowledge
• Document customer interactions
• Collaborate with teams to resolve issues

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts and other perks