Patrique Mercier Recruitment

German Speaking Customer Service Representative

Patrique Mercier Recruitment

Overview

Role involves providing exceptional support to German-speaking customers for an electronics company.

Ideal candidate should have experience in customer service and fluency in German and English.

remotefull-timeGermanEnglishcustomer service softwareMicrosoft Office

Locations

  • Greece, Crete, Heraklion
  • Greece, Central Macedonia, Thessaloniki
  • Greece, Attica, Athens

Requirements

  • Fluency in German and English
  • Previous customer service experience
  • Strong communication skills

Responsibilities

  • Deliver customer service via phone, email, and chat
  • Assist with product troubleshooting and returns
  • Handle customer complaints professionally
  • Collaborate with internal teams
  • Maintain product knowledge
  • Document customer interactions
  • Contribute to quality assurance

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Relocation Package
  • Free Greek Lessons