German Speaking Customer Service Representative

Overview

Role involves providing customer support to German-speaking clients in e-commerce.

Ideal candidate should be fluent in German and English with customer service experience.

Locations

• Greece, Crete, Chania
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in German and English required
• Previous customer service experience preferred
• Strong communication skills needed

Responsibilities

• Provide customer support to German-speaking clients
• Assist with inquiries related to orders and returns
• Resolve customer complaints effectively
• Document customer interactions in CRM
• Stay updated on products and promotions
• Collaborate with teams to enhance service quality
• Gather customer feedback for improvements

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons