German Speaking Customer Service Representative

Overview

Role involves providing exceptional customer support for German-speaking clients in online shopping.

Ideal candidate should be fluent in German and English with customer service experience.

Locations

• Greece, Attica, Athens

Requirements

• Fluency in German and English required
• Experience in customer service or e-commerce desirable
• Exceptional communication skills needed
• Strong problem-solving abilities required
• Proficiency in customer service software and Microsoft Office
• Detail-oriented with excellent organizational skills
• Willingness to work flexible hours

Responsibilities

• Provide outstanding customer support
• Assist customers with product inquiries
• Handle customer complaints
• Guide customers through the purchasing process
• Collaborate with other departments
• Maintain knowledge of platform features
• Document customer interactions

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts and other perks