German Speaking Customer Service for Telecommunications Department

Overview

Role involves providing customer service support in German for telecommunications.

Ideal candidate should be fluent in German and have strong customer service skills.

Locations

• Greece

Requirements

• Fluency in German required
• Customer service experience preferred
• Strong communication skills needed

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with telecommunications inquiries
• Resolve customer issues
• Guide troubleshooting processes
• Document interactions in CRM
• Collaborate to improve service quality
• Stay updated on telecommunications technologies

Benefits

• Private health insurance
• Training and development
• Performance bonus
• 2 extra salaries per year
• Fully paid training
• Great salary
• Fully paid relocation package