German Speaking Customer Service for Telecommunications Department

Overview

Role involves assisting German-speaking customers in telecommunications.

Ideal candidate should be fluent in German and have customer service experience.

Locations

• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in German required
• Customer service experience preferred
• Strong communication skills
• Problem-solving skills
• Ability to work independently and in a team
• Proficient in digital tools and CRM systems

Responsibilities

• Provide customer service via phone, email, and chat
• Assist with telecommunications inquiries
• Resolve customer complaints
• Document customer interactions
• Collaborate with team members
• Stay updated on telecommunications trends

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training