German Speaking Customer Service for Online Travel Department

Overview

Role involves assisting German-speaking customers with travel inquiries and bookings.

Ideal candidate should be fluent in German and have experience in customer service, preferably in travel.

Locations

• Greece

Requirements

• Fluency in German required
• Experience in customer service preferred
• Strong communication skills
• Problem-solving skills
• Familiarity with online booking systems is a plus

Responsibilities

• Provide customer service via phone, email, and chat
• Assist with travel inquiries and bookings
• Resolve customer complaints
• Guide customers through the booking process
• Document customer interactions
• Collaborate with team members
• Stay updated on travel regulations

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package