German Speaking Customer Service for E-commerce Department

Overview

Role involves providing exceptional customer service to German-speaking clients in e-commerce.

Ideal candidate should be fluent in German and have strong customer service skills.

Locations

• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in German required
• Strong communication skills
• Prior customer service experience preferred

Responsibilities

• Deliver customer service via phone, email, and chat
• Assist with inquiries about products and orders
• Resolve customer complaints
• Navigate e-commerce platform
• Maintain records of customer interactions
• Collaborate with team members
• Stay informed about product updates