German Speaking Customer Experience Specialist

Overview

Role focused on enhancing customer experience through effective communication and problem-solving.

Ideal candidate should be fluent in German and English with strong customer service skills.

Locations

• Greece
• Austria
• France
• Switzerland
• Germany

Requirements

• Fluency in German and English required
• Prior customer service experience preferred
• Strong analytical skills needed

Responsibilities

• Engage with customers in German
• Ensure a smooth customer experience
• Collaborate to resolve issues
• Document interactions in CRM
• Provide feedback for improvement
• Participate in training sessions
• Contribute to team meetings

Benefits

• Private health insurance
• Training and development
• Performance bonus
• 2 extra salaries per year
• Fully paid training
• Great salary
• Fully paid relocation package