Patrique Mercier Recruitment

German Speaking Customer Care Agent

Patrique Mercier Recruitment

Overview

Role involves supporting German-speaking customers with inquiries and service.

Ideal candidate should be fluent in German and English with customer service experience.

remotefull-timeGermanEnglishCRM softwarecustomer service software

Locations

  • Greece, Attica
  • Austria, Vienna
  • Switzerland, Zurich
  • Germany, Baden-Württemberg

Requirements

  • Fluency in German and English required
  • Prior customer service experience preferred
  • Proficient in customer service software and CRM systems

Responsibilities

  • Communicate with customers via phone, email, and chat
  • Handle customer inquiries and resolve issues
  • Document customer interactions in CRM
  • Collaborate with team members
  • Participate in training sessions
  • Gather customer feedback
  • Contribute to team culture

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package
  • Monthly Team Events