German Customer Service Representative

Overview

Role involves providing outstanding customer service to German-speaking clients for a Big Tech company.

Ideal candidate should be fluent in German and English with strong customer service skills.

Locations

• Germany, Hamburg, Hamburg
• Germany, Bavaria, Munich

Requirements

• Fluent in German and English
• Previous customer service experience
• Proficient in CRM systems
• Strong communication skills
• Analytical and problem-solving skills

Responsibilities

• Deliver exceptional customer service
• Address customer inquiries
• Maintain product knowledge
• Log customer interactions
• Collaborate on customer experience strategies
• Engage in training sessions
• Provide feedback on customer trends

Benefits

• Private health insurance
• Training and development
• Performance bonus
• 2 extra salaries per year
• Fully paid training
• Great salary
• Fully paid relocation package