Patrique Mercier Recruitment

German Customer Service Representative

Patrique Mercier Recruitment

Overview

Role involves providing outstanding customer service to German-speaking clients for a Big Tech company.

Ideal candidate should be fluent in German and English with strong customer service skills.

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Locations

  • Germany, Hamburg, Hamburg
  • Germany, Bavaria, Munich

Requirements

  • Fluent in German and English
  • Excellent communication skills
  • Previous customer service experience preferred

Responsibilities

  • Deliver exceptional customer service
  • Address customer inquiries
  • Maintain understanding of products
  • Log customer interactions
  • Collaborate to enhance customer experience
  • Engage in training sessions
  • Provide feedback on customer trends

Benefits

  • Private health insurance
  • Training and development
  • Performance bonus
  • 2 extra salaries per year
  • Fully paid training
  • Great salary
  • Fully paid relocation package