Patrique Mercier Recruitment

German Customer Advisor

Patrique Mercier Recruitment

Overview

Role involves providing customer support to German-speaking clients in Greece.

Ideal candidate should be fluent in German with strong customer service skills.

remotefull-timeGermanEnglishCRM systemscustomer support tools

Locations

  • Germany, Berlin, Berlin
  • Germany, Hamburg, Hamburg
  • Germany, Bavaria, Munich

Requirements

  • Fluent in German
  • Prior customer service experience preferred
  • Proficiency in CRM systems
  • Excellent communication skills
  • Ability to multitask
  • Strong problem-solving abilities

Responsibilities

  • Deliver outstanding customer support
  • Troubleshoot customer inquiries
  • Maintain product knowledge
  • Document customer interactions
  • Collaborate on customer satisfaction strategies
  • Participate in training sessions
  • Contribute process improvement ideas

Benefits

  • Private health insurance
  • Training & development
  • Performance bonus
  • 2 extra salaries per year
  • Fully paid training
  • Great salary
  • Fully paid relocation package