French Speaking Customer Support Representative

Overview

Role involves providing customer support for a music streaming platform.

Ideal candidate should be fluent in French and English with a strong interest in music.

Locations

• Greece, Attica, Athens

Requirements

• Fluency in French and English required
• Previous customer service experience preferred
• Strong interest in music and familiarity with streaming platforms

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with subscription and playback issues
• Resolve customer complaints and inquiries
• Document customer interactions
• Collaborate with technical teams
• Stay updated on music streaming trends
• Gather customer feedback for service enhancements

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons