Patrique Mercier Recruitment

French Speaking Customer Support Representative

Patrique Mercier Recruitment

Overview

Role involves providing customer support for a tech company in Greece.

Ideal candidate should be fluent in French and have customer service experience.

remotefull-timeFrenchcustomer service software

Locations

  • France, Île-de-France, Paris
  • France, Auvergne-Rhône-Alpes, Lyon
  • France, Occitanie, Toulouse

Requirements

  • Fluency in French required
  • Previous customer service experience preferred
  • Willingness to relocate to Greece
  • Strong communication skills required
  • Problem-solving skills needed
  • Familiarity with customer service software advantageous

Responsibilities

  • Provide customer support via phone, email, and chat
  • Assist customers with tech inquiries
  • Manage and resolve customer complaints
  • Guide customers through technical issues
  • Document customer interactions
  • Collaborate with team to enhance customer experience

Benefits

  • Private health insurance
  • Training and development
  • Performance bonus
  • 2 extra salaries per year
  • Fully paid training
  • Great salary
  • Fully paid relocation package