French Speaking Customer Support Representative

Overview

Role focused on providing customer support for subscription services to French-speaking clients.

Ideal candidate should have experience in customer service and fluency in French and English.

Candidates must reside in Greece

Locations

• Greece, Central Macedonia, Thessaloníki
• Greece, Crete, Chaniá
• Greece, Attica, Athens

Requirements

• Fluency in French and English
• Experience in customer service
• Strong communication skills
• Detail-oriented
• Familiarity with CRM software
• Problem-solving abilities
• Flexibility for varied shifts

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with subscription inquiries and billing
• Resolve customer issues
• Document customer interactions
• Educate clients about services
• Conduct outreach for feedback
• Collaborate with product team

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts
• other perks