French Speaking Customer Support Representative

Overview

Role involves providing customer support for mobile banking services to French-speaking clients.

Ideal candidate should have experience in customer support and be fluent in French and English.

Locations

• Greece, Crete, Chania
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in French and English
• Experience in customer support
• Strong communication skills
• Detail-oriented with problem-solving skills
• Proficient in CRM systems
• Ability to handle sensitive information
• Willingness to work flexible hours

Responsibilities

• Deliver customer support to French-speaking clients
• Assist with account management and transaction issues
• Resolve customer complaints
• Document customer interactions
• Collaborate with technical teams
• Educate customers on mobile banking
• Collect client feedback

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts and other perks