French Speaking Customer Support Representative

Overview

Role involves providing customer support for a music streaming platform to French-speaking users.

Ideal candidate should have previous customer service experience and fluency in French and English.

Locations

• Greece, Crete, Chania
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in French and English required
• Previous customer service experience preferred
• Familiarity with music streaming platforms is a plus

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with account inquiries and troubleshooting
• Document customer interactions and follow up on issues
• Educate customers on platform features
• Collaborate with internal teams for service improvement
• Gather customer feedback for service enhancement

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons