Patrique Mercier Recruitment

French Speaking Customer Service Representative

Patrique Mercier Recruitment

Overview

Role involves providing customer service support for a leading online streaming service.

Ideal candidate should have experience in customer service and be fluent in French and English.

remotefull-timeFrenchEnglishcustomer service softwareMicrosoft Office

Locations

  • Greece, Crete, Heraklion
  • Greece, Central Macedonia, Thessaloniki
  • Greece, Attica, Athens

Requirements

  • Fluency in French and English required
  • Experience in customer service preferred
  • Proficiency in customer service software and Microsoft Office required

Responsibilities

  • Deliver exceptional customer service
  • Assist customers with account management
  • Provide information on new content releases
  • Handle customer complaints
  • Maintain updated knowledge of the streaming service
  • Document all customer interactions
  • Collaborate with technical support and content teams

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Fully Paid Relocation Package
  • Free Greek Lessons
  • discounts and other perks