French Speaking Customer Service Representative

Overview

Role involves providing exceptional customer service to French-speaking clients in an e-commerce environment.

Ideal candidate should be fluent in French and English with experience in customer service.

Locations

• Greece, Crete, Heraklion
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in French and English required
• Experience in customer service preferred
• Proficiency in customer service software
• Strong communication skills
• Detail-oriented
• Passion for online shopping

Responsibilities

• Provide customer service to French-speaking clients
• Assist with inquiries about products and orders
• Resolve customer complaints
• Process customer orders
• Maintain knowledge of products and policies
• Document customer interactions
• Collaborate with logistics and product teams

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts
• other perks