French Speaking Airline Customer Service Specialist

Overview

Role focused on providing customer service to French-speaking airline passengers.

Ideal candidate should have experience in customer service and fluency in French and English.

Locations

• Greece, Attica, Athens

Requirements

• Fluency in French and English required
• Previous customer service experience preferred
• Proficiency with customer service software and Microsoft Office
• Strong communication skills
• Detail-oriented with strong organizational skills

Responsibilities

• Deliver customer support via phone, email, and chat
• Assist with flight bookings and inquiries
• Manage and resolve customer complaints
• Maintain knowledge of airline policies
• Document customer interactions
• Collaborate with departments for customer experience
• Participate in training

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons
• discounts and other perks