Finnish-Speaking Technical Support Agent

Overview

Role involves providing technical support to Finnish-speaking customers in Greece.

Ideal candidate should be fluent in Finnish and English with prior technical support experience.

Locations

• Greece, Attica, Athens
• Finland, Uusimaa, Helsinki

Requirements

• Fluency in Finnish and English
• Prior experience in technical support preferred
• Strong communication skills
• Ability to manage multiple tasks
• Analytical and problem-solving skills
• Willingness to relocate to Greece

Responsibilities

• Deliver technical support to Finnish-speaking clients
• Identify and troubleshoot technical issues
• Document customer interactions in CRM
• Communicate with customers to understand needs
• Collaborate with departments to escalate issues
• Engage in training and professional development
• Provide feedback on customer experiences

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Monthly Events
• Fully Paid Relocation Package