Finnish Speaking Customer Service for E-commerce Department

Overview

Role involves providing exceptional customer service to Finnish-speaking clients in e-commerce.

Ideal candidate should have experience in customer service and fluency in Finnish and English.

Locations

• Greece, Crete, Heraklion
• Greece, Central Macedonia, Thessaloniki
• Greece, Attica, Athens

Requirements

• Fluency in Finnish and English required
• Previous customer service experience preferred
• Strong communication skills needed
• Ability to multitask efficiently
• Proficiency in customer service software required

Responsibilities

• Provide customer service to Finnish-speaking clients
• Assist with inquiries about products and orders
• Resolve customer complaints
• Document customer interactions
• Stay updated on product knowledge
• Collaborate with other departments
• Gather customer feedback

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Free Greek Lessons