Patrique Mercier Recruitment

Customer Service for Luxury German Car Brand

Patrique Mercier Recruitment

Overview

Role involves providing exceptional customer service for a luxury German car brand.

Ideal candidate should be fluent in German and English with a passion for customer service.

remotefull-timeGermanEnglishCRM systemscustomer support software

Locations

  • Greece
  • Austria
  • France
  • Switzerland
  • Germany

Requirements

  • Fluent in German and English
  • Previous customer service experience preferred
  • Familiarity with CRM systems
  • Strong analytical and problem-solving skills
  • Excellent communication skills
  • Ability to thrive in a fast-paced environment
  • Positive attitude and enthusiasm for luxury brands
  • Willingness to relocate to Greece

Responsibilities

  • Deliver outstanding customer support
  • Address client inquiries and resolve issues
  • Maintain understanding of luxury vehicle offerings
  • Document customer interactions in CRM
  • Collaborate to enhance service delivery
  • Engage in training sessions
  • Provide feedback on customer trends

Benefits

  • Fully paid relocation package
  • Professional growth opportunities
  • Competitive performance bonuses
  • Competitive monthly salary + 2 extra salaries
  • Health care benefits
  • Free Greek language courses
  • State of the art premises
  • Referral Program