IT Support Specialist

Overview

Role involves providing proactive IT support and implementing security policies in a remote-first environment.

Ideal candidate should have experience in MacOS administration and supporting remote teams.

Locations

• United States

Requirements

• MacOS administration experience
• Experience supporting remote-first environments
• Knowledge of device management tools
• Employee onboarding/off-boarding experience
• Experience with procurement and inventory control
• Familiarity with healthcare regulations preferred
• Startup experience

Responsibilities

• Implement IT and security policies
• Resolve technical problems
• Handle hardware/software purchasing
• Manage service requests
• Set up and ship Mac laptops
• Identify system improvements
• Ensure service levels are met
• Collaborate on projects

Benefits

• Equity stake
• 401(k) with employer matching
• Complimentary health membership
• Subsidized medical, dental, vision insurance
• Generous paid time off
• Annual professional development stipend